Bibliographic description of the article
Sledneva, K. E. THE CRISIS OF EMPATHY IN THE DIGITAL ENVIRONMENT / K. E. Sledneva, O. V. Polovnikova. – Text : direct // Innovative economics and society. – 2025. – № 2 (48). – С. 150-158

Abstract

In the light of modern realities, where the digital environment is rapidly penetrating everyday existence, society is facing a unique phenomenon — a crisis of empathy. It often arises against the backdrop of the increasing influence of social networks and digital technologies, which, despite all their advantages, can dissolve the nuances of human communication. Empathy, as the ability to understand and share the emotions of others, is jeopardized by being trapped in simplified communication formats. Modern life, permeated by screens, gives the illusion of intimacy, but in fact leads to the depths of emotional anonymity. Communication is done with the help of emoticons, pictures, short messages, replacing important aspects of human interaction — depth of perception and sincerity. This approach forms routine, superficial connections, and as a consequence, leads to a decreased sense of social responsibility, deepens misunderstandings, and even causes aggression. In this context, empathy, so necessary for the creation of trusting relationships, begins to fade. However, empathy, being a fundamental element of social bonding, has the potential to transform the difficulties of technology time into opportunities. It connects worlds, brings people together, creates conditions for mutual understanding, and becomes the key to overcoming social separation and emotional isolation.... In conditions when society faces crises and challenges, it is more important than ever to realize the value of empathy. Therefore, it is advisable to support, develop emotional intelligence from an early age, paying special attention to understanding, empathy. In this regard, the article discusses an important issue — the crisis of empathy arising in the Internet space, which requires the transformation of the perception of communication, deepening relationships, restoring the lost ties of empathy in society. This will help to increase the sense of responsibility in interpersonal interaction, building trust, understanding between individuals, and will also lead to the improvement of the overall psychological climate in society. Realization of individual significance and value will contribute to the creation of a stable and harmonious society, where each participant can count on support in difficult times.

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Authors

K. E. Sledneva —
Student at the Department of «Information Security», OSTU.
O. V. Polovnikova —
Associate Professor of the Department «Public Relations, service and tourism», OSTU.